Case study
Digital identity verification that opens accounts in minutes.
We replaced manual KYC with an automated identity and document-verification flow, lifting completion rates while blocking synthetic identities.
A regional credit union was losing applicants to a multi-day, branch-dependent onboarding process. We built a fully digital KYC flow: document capture, liveness and biometric checks, and risk-based step-up — feeding directly into their core banking system. Genuine members are approved in minutes; synthetic and high-risk applications are caught before an account is opened.
What we deliver
- Document capture and authenticity verification
- Liveness and biometric matching
- Risk-based step-up authentication
- Direct integration with the core banking platform
Outcomes
Faster onboarding
Account opening dropped from days to under five minutes.
Higher completion
Application completion rates rose sharply on mobile.
Fraud blocked
Synthetic-identity attempts were caught pre-account.
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